At Halper (“Halper”, “we”, “us”) we consider the privacy and the security of personal data to be extremely important.
We process personal data for (1) our own purposes and (2) under instructions of our customers who use the Halper service (“Service”), upload and keep certain information in it in accordance with the applicable data protection laws and regulations. In the second case, we strictly adhere to customers’ instructions and do not use data for any other purposes than providing the Service (see details in Data Processing Addendum).
In this Privacy Policy, we describe how we process the personal data of the following data subjects for our own purposes:
our customers, their end users and representatives,
website users,
newsletter subscribers,
potential customers,
our counterparties and their representatives.
It covers information collected in the Service, on our website https://halper.ai/, or other websites administered by Halper where this Privacy Policy is placed (the “Site”), in our Mobile apps and in other sources.
For a detailed description of how we process your personal data in case you apply for roles with us, please consult the Candidate Privacy Statement.
If you have any questions or suggestions concerning our privacy practices, please email us at contact@halper.ai. Please also send us an email if you would like to request data access or deletion, or to exercise other rights as a data subject.
How We Collect Personal Data
What personal data we collect depends largely on the interaction that takes place between you and Halper, most of which can be categorized under the following:
When you use Halper Service or interact with an entity that uses Halper Service. When you use the Service, we store all the content you provide, including information related to
you as a customer or an end user. We gather this information from you directly or via integrations you linked to the Service (e.g. Facebook, Instagram, etc.).
When you send us emails or message us. We store the content of such emails or messages, attachments, and your contact details.
When you submit forms on the Site or participate in events. This includes demo requests, subscriptions, etc.
When you use the Site. We may collect technical and usage data including cookies.
When you join our communities. We may see and process public comments or profile data, but do not store them in our systems.
What Types of Personal Data We Process
We collect and process the following types of personal data:
Customer account details
Financial information
Contact and business data
Request and communication data
Usage data, logs, and technical data
Email engagement data
Cookies and similar technologies
Customer Content and Subscriber Data
We ask that you do not send or disclose any sensitive personal data.
For Which Purposes We Use Personal Data We use your personal data:
To operate the Service
To provide the Service on your behalf
To communicate with you
To conduct events
To comply with the law
To negotiate and perform agreements
For compliance and safety purposes
We may also use anonymized data for analytics.
How We Share Personal Data
We do not sell your personal data. We may share it with:
Service providers
Professional advisors
Third-party apps and integrations
Business transfers (e.g. mergers)
Law enforcement or government authorities
Corporate affiliates
See a full list of processors at https://halper.ai/legal/service-providers.
Your Data Protection Rights & Choices
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Learn with whom your data is shared
Withdraw consent
Object to or restrict processing
File a complaint with data protection authorities
To exercise your rights, email contact@halper.ai or use the Privacy & Security section of the Support Page.
For How Long We Retain Personal Data We retain your data:
Until you terminate the agreement
As required by law (e.g. UAE Act requires logs be stored for 6 months)
For dispute resolution or compliance
International Data Transfers
Your data may be stored or processed in countries outside your own, including the U.S. In cases where jurisdictions are not deemed adequate, we implement Standard Contractual Clauses and other safeguards.
Halper complies with data transfer obligations under international privacy laws and frameworks.
Children's Information
Halper does not knowingly collect or solicit personal data from individuals under 18 years of age. If we learn we have collected such information, we will delete it immediately. Please contact us at contact@halper.ai if you believe we might have any such data.
Automated Decision Making
If you are located or serve customers in the EEA, United Kingdom, Switzerland or Brazil, you must not use the Service for automated individual decision-making, including profiling, that produces legal effects on individuals or significantly affects them. This interdiction includes, but is not limited to:
assessing user-provided financial information to determine eligibility for loans or credit;
screening resumes and applications based on predetermined criteria to decide which candidates progress in the hiring process or education institutions;
evaluating applicants’ data (e.g., lifestyle choices) to determine insurance premiums and coverage eligibility;
analyzing user behavior and preferences to deliver personalized marketing offers or discounts;
assessing symptoms and medical history to suggest treatments or referrals;
assessing applications for government benefits (e.g., social security, unemployment) using user-provided data.
Security
Safeguarding Your Information
We take reasonable and appropriate measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal data. See the list of measures in Annex 2 of the Data Processing Addendum.
Despite these efforts to store personal data collected on and through the Site and/or the Service and otherwise by us in a secure operating environment that is not available to the public, we cannot guarantee the security of personal data during its transmission or its storage in our systems. Further, while we attempt to ensure the integrity and security of personal data, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to personal data. We do not warrant or represent that personal data about you will be protected against loss, misuse, or alteration by third parties.
The credit card processing vendor we work with uses security measures to protect your information both during the transaction and after it is complete.
If you have any questions about the security of your personal data, you may contact us by email at contact@halper.ai.
Notice of Breach of Security
If a security breach causes an unauthorized intrusion into our system that materially affects you or your Subscribers, then we will notify you as soon as possible and later report the action we took in response.
Legal Basis for Processing Your Personal Data (Brazil, EEA, UK Visitors/Customers Only)
If you are a person located in Brazil, the EEA or the UK, our legal basis for collecting and using the personal data described above will depend on the purpose of processing and personal data concerned:
We process data to perform a contract with you on the use of the Service (Art. 6(1)(b) of the GDPR or UK GDPR, art. 7 of LGPD);
We also process data based on our legitimate interest (Art. 6(1)(f) of the GDPR or UK GDPR, Art. 7 of LGPD) in the following cases:
to communicate with you and inform about our Service;
to conduct events;
for compliance and safety.
We process some types of cookie files based on your consent (Art. 6(1)(a) of the GDPR or UK GDPR, Art. 7 of LGPD). See more details in Cookie Statement.
If we ask you to provide personal data to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as of the possible consequences if you do not provide your personal data). Similarly, if we collect and use your personal data in reliance on our legitimate business interests, we will make clear to you at the relevant time what those legitimate business interests are.
You are not obliged to provide your personal data to us. However, if we need personal data in order to enter and perform the contract with you and you do not provide this data, we may not be able to perform the contract we have or are trying to enter into with you.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, you may contact us by email at contact@halper.ai.
For California Residents
If you are a resident of California, California Civil Code Section 1798.83 permits you to request information regarding how we disclosed your personal data to third parties for such parties'
direct marketing purposes during the preceding calendar year. To request the above information, please contact us at contact@halper.ai. We will respond to such requests for information access within 30 days following receipt at the e-mail or mailing address stated below. Please note that we are only required to respond to an individual once per calendar year.
Besides, California Data Protection Laws (California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020, as each may be amended or replaced from time to time) give you the following specific rights as a California resident:
Requests to Know
You have the right to request that we disclose:
The categories of personal data we have collected about you;
The categories of personal data about you we have sold or disclosed for a business purpose;
The categories of sources from which we have collected personal data about you;
The business or commercial purposes for selling, sharing or collecting personal data about you;
The categories of personal data sold or shared, if any, about you, as well as the categories of third parties to whom the personal data was disclosed, by category of personal data for each party to whom personal data was sold; and
The specific pieces of personal data collected.
You may submit a request to know via this "Privacy & Security section of Support Page" or by contacting us at contact@halper.ai. The delivery of our response may take place electronically or by mail. We are not required to respond to requests to know more than twice in a 12-month period.
Requests to Delete
You have the right to request that we delete any personal data about you that we have collected. Upon receiving a verified request to delete personal data, we will do so unless otherwise required or authorized by law. You may submit a request to delete personal data via this "Privacy & Security section of Support Page" or by contacting us at contact@halper.ai.
Authorized Agents
You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that
you verify your identity directly with us and confirm with us that you provided the authorized agent permission to submit the rights request. This verification process is not necessary if your authorized agent provides documentation reflecting that the authorized agent has the power of attorney to act on your behalf under Cal. Prob. Code §§ 4121 to 4130.
Methods for Submitting Consumer Requests and Our Response to Requests
You may submit a request for access and requests to delete personal data about you via: "Privacy & Security section of Support Page" or via email at contact@halper.ai.
Upon receipt of a request, we may ask you for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose.
We will acknowledge the receipt of your request within ten (10) business days of receipt. Subject to our ability to verify your identity, we will respond to your request within 45 calendar days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. In order to protect your privacy and the security of personal data about you, we verify your request by email.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
The Right to Non-Discrimination
You have the right not to be discriminated against for the exercise of your California privacy rights described above. Unless permitted by the California Consumer Privacy Act, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you with a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Policy
We may need to change this Privacy Policy from time to time to reflect legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you before its entry into force, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by data protection laws applicable to us.
You can see when this Privacy Policy was last updated by checking the “EFFECTIVE DATE” displayed at the top of this Privacy Policy. The new Privacy Policy will apply to all current and past users of the website and will replace any prior notices that are inconsistent with it.
How to Contact Us
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at contact@halper.ai.